Sudden Service Disruption
On Tuesday, February 17, 2026, Flipkart faced a nationwide outage in India. The issues began around 5:00 PM, leaving many users unable to complete their purchases. Shoppers trying to access the platform encountered repeated error messages and prompts to reopen the site.
How Users Were Affected
According to Down Detector, the outage generated over 200 complaints, peaking at 5:00 PM. Most problems affected the website, but some users also faced app issues and page-loading errors. Breakdown of complaints:
87% involved the Flipkart website.
11% concerned about the mobile app.
2% reported difficulties opening specific pages.
Impact on Shoppers and Sellers
The disruption caused delays and frustration for buyers and sellers alike. Customers could not place orders, and some missed ongoing deals. Social media users shared screenshots and experiences, highlighting the repeated errors and unavailability of products during peak hours.
Flipkart’s Past Technical Issues
This outage is not the first for Flipkart. During the Big Billion Days 2025 sale, a surge in traffic immediately after the midnight launch overloaded servers. Many users faced similar error screens, showing a pattern of vulnerability during high-traffic events.
Company Response and Recovery
Flipkart confirmed the outage and stated that its technical teams are actively working to restore normal operations. The company advised customers to retry transactions once the platform stabilises.
Key Takeaways
Outages like this highlight the challenges of managing large-scale e-commerce platforms. Even with strong infrastructure, high traffic can disrupt services. Customers and sellers now expect better reliability, especially during peak hours and festive sales.
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