The Government of Andhra Pradesh is transforming the way citizens access public services with Manamitra WhatsApp Governance. All it takes is a simple “Hi” on WhatsApp, and users can complete tasks instantly—from anywhere in the world.
Over 50 Lakh Users and 2.5 Crore Transactions
Since its launch, Manamitra has grown rapidly. The platform now serves over 50 lakh users, delivering more than 2.5 crore transactions. Its popularity continues to rise as more people discover the convenience of mobile governance.
From paying bills to downloading Pattadar Passbooks, all essential services are available on mobile. Even Andhra Pradesh residents living outside the state are actively using Manamitra, making it a truly inclusive solution. The number 9552300009 has effectively become a household address across the state.
Real-Life Experiences
M. Kishore, a Chartered Accountant in Bengaluru, previously had to travel to Eluru to pay property taxes. It took one or two days just to navigate government offices. Now, he completes these tasks on his mobile, saving time and effort.
Similarly, Sarala from Nadendla in Palnadu district no longer travels from Hyderabad to access revenue services. She pays bills, submits applications, and even books Sri Sailam Mallanna Swamy darshan tickets directly through WhatsApp.
Suresh from Mamidipalem, Anakapalli Mandal, a full-time manager, used to take leave to get certificates or pay taxes. Now, he applies for OBC certificates and other services seamlessly through Manamitra without leaving work.
Bringing Governance Closer to Citizens
Chief Minister Nara Chandrababu Naidu emphasises that technology should save citizens from unnecessary trips to offices. “We are living in a digital age. No citizen should have to go around government offices to receive services. That is the government’s objective,” he said.
The program, conceptualised by IT and RTG Minister Nara Lokesh, officially launched last year and continues to expand rapidly, bringing government services closer to the people.
Over 1,000 Services Now on WhatsApp
Currently, over 900 services are available on Manamitra, ranging from property tax payments to electricity bills, pension services, and registration tasks. The platform will soon cross 1,000 services, including birth and death certificates.
Key services include:
APSRTC bus ticket bookings
Property tax, water tax, and electricity bill payments
Revenue, police, pension, and registration services
Welfare schemes like Talliki Vandanam
Certificates: OBC, Income, EWS, Family Member, Marriage, Title-cum-Passbook, and more
Hall ticket and exam result downloads
Simplifying Revenue Services
Manamitra has streamlined revenue services to make them instant and convenient:
Download 1-B Adangal copies
Access e-Pattadar Passbooks
Check property details anytime
Download Encumbrance Certificates (ECs)
Services that once required repeated office visits can now be completed in minutes.
Temple Services Made Easy
Devotees can now book Arjitha Sevas and darshan tickets through WhatsApp for:
Tirumala
Srisailam
Vijayawada Kanaka Durga Temple
Simhachalam
Annavaram and other major temples
Offerings can also be sent via e-Hundi, making religious services accessible from mobile phones.
Works in Telugu and Voice Commands
Manamitra supports both English and Telugu. Users can also access services via voice commands, thanks to AI integration, making it user-friendly for all citizens.
How to Use
Save 9552300009 on WhatsApp, send a “Hi”, and a full menu of government services will appear. Select the service and complete it instantly—no office visits needed.
Manamitra WhatsApp Governance is redefining citizen services in Andhra Pradesh. With over 50 lakh users, instant transactions, and nearly 1,000 services, it is now the go-to mobile platform for government interaction.
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